Retention
How long a message stays with us
Messages and the associated email addresses are kept for up to twenty-four months after the last exchange, so that we can refer back to previous corrections or follow-ups. Twenty-four months is long enough to see whether a correction held — whether the page was updated and whether the reader who flagged it was right. It is short enough that a mailbox does not become an archive of strangers.
Server logs are retained by our hosting provider according to its standard cycle, which is usually a few weeks. When the retention period ends, the data is deleted. Deletion means the message and the address attached to it are removed from the mailbox and from any backup taken inside the retention window, once that backup itself rolls over.
Sharing
Who else ever sees it
We do not sell, rent, or trade personal data. We share data only with our hosting provider, which processes server logs on our behalf, and only where required by applicable law or a valid legal request. The hosting provider keeps the site online; it does not receive your message content, and the arrangement with it is a service contract, not a data licence.
We do not share message content with brands, marketers, or any third party. If a reader writes to suggest that a page about natural capsules for strength and vitality overstates what a format can realistically do, that note stays between the editorial team and the reader.
Your rights
Access, correction, deletion
You may request access to the personal data we hold about you, ask for a correction, or ask for deletion. Requests can be sent using the Contact page. We will respond within a reasonable period and will confirm what action we have taken. If you ask for deletion of a message, we will remove it and the associated email address from our records, except where retention is required by law.
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Access
Ask what we hold, and we will describe it back to you.
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Correction
Point out anything inaccurate and we will amend the record.
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Deletion
Ask for removal and the message and address go, unless law says they must stay.